Question 1

What appliance repair services do you provide in Chennai?

Accepted Answer

Vetrigaram Service specializes in 5 core home appliance repair and maintenance services across Chennai: Air Conditioner (AC) repair & servicing, Refrigerator repair & gas charging, Washing Machine repair & drum balancing, RO Water Purifier filter replacement & repair, and Geyser / Water Heater repair & element replacement.

Question 2

What is your inspection fee policy?

Accepted Answer

We charge a standard inspection fee of ₹149 to cover doorstep technician travel and complete diagnostic testing. When you approve and proceed with the repair service, this entire ₹149 fee is 100% adjusted and waived from your final invoice.

Question 3

How fast can a technician reach my home in Chennai?

Accepted Answer

Our certified technicians arrive within 60 to 90 minutes in our primary western hubs (Ambattur, Anna Nagar, Mogappair, Porur, Avadi) and within 2 to 3 hours across other Chennai localities (Velachery, Tambaram, T Nagar, Adyar). Same-day appointments are guaranteed for bookings before 4:00 PM.

Question 4

Do you provide a warranty on repairs and spare parts?

Accepted Answer

Yes. Every repair and genuine OEM replacement component is backed by our unconditional 30-day Vetrigaram Service warranty. If the same issue reoccurs within 30 days, we revisit and resolve it at zero extra charge.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all standard payment methods after service completion and testing: UPI (Google Pay, PhonePe, Paytm), net banking, credit/debit cards, and cash on delivery.